Shipping policy
Discover Tackle Shipping Policy
Shipping Area
Discover Tackle currently ships subscription boxes to eligible addresses within the United States.
Shipping Cost
Standard shipping is included in the advertised price of the Discover Tackle monthly subscription. Customers will not be charged an additional standard shipping fee for eligible subscription box orders unless otherwise clearly stated before purchase.
Subscription Box Shipping
Discover Tackle subscription boxes are shipped monthly. New subscriptions and presale orders may have a different initial shipping schedule than future recurring boxes. Any estimated first-box shipping timeframe displayed on the product page or during checkout applies to that initial shipment.
Processing and Delivery
Once an order is ready for shipment, customers will receive shipping or tracking information when available. Transit times displayed at checkout are estimates and begin after the order has been fulfilled and transferred to the carrier.
Carrier transit times do not include the time required for Discover Tackle to prepare and fulfill an order.
Shipping Delays
Delivery dates are estimates and are not guaranteed. Carrier delays, severe weather, holidays, manufacturer delays, supply disruptions, and other circumstances outside our reasonable control may affect delivery.
Address Changes
Customers are responsible for providing a complete and accurate shipping address. If your address changes, please update your subscription information before your upcoming order is processed.
If an order is returned or cannot be delivered because an incorrect or incomplete address was provided, additional shipping charges may apply before the order can be reshipped.
Lost or Damaged Shipments
If your shipment appears to be lost in transit or arrives damaged, please contact Discover Tackle promptly. For damaged shipments, please retain the products and packaging and provide photographs when requested so we can investigate and provide an appropriate resolution.
Tracking
When tracking is available, customers are responsible for monitoring their shipment and notifying Discover Tackle promptly of delivery issues.